Independent, Australian, and staying that way.
Aijency is independent and CRM-neutral. Aijent answers to its customers, not to a CRM vendor.
In under three years the best-known AI sales agents changed hands. Salesloft is retiring Drift on 31 January 2027. Salesforce bought Qualified, then completed its acquisition of Fin, formerly Intercom, in September, five months after buying Qualified. Many of the tools that book meetings from a website are now priced, contracted and set up for enterprise buyers.
Meanwhile our own audit of 200 Australian B2B websites, checked in October 2026, found 92% make a ready buyer fill in a form and wait.
Aijent exists to close that gap. A published monthly price, no contract, the 8-Minute Aijent, and it books the real meeting inside the conversation. That is the whole idea, and everything below is the evidence that the company behind it is built to keep the promise.
Independent, and funded by customers
100% bootstrapped. No venture capital, no outside investors, and nobody on a cap table with a different timetable to yours. Aijent is paid for by the people who use it, which is the only incentive that stays pointed at you.
Australian, and answerable here
Aijency launched in early 2026. The company behind it, Jambiance Pty Ltd, has been registered and trading in Australia since 2010. Your data stays here: every lead, conversation and transcript sits in Sydney, in the ap-southeast-2 region.
Founder-led, on purpose
The product is opinionated because one person is accountable for it. That is why the pricing is on the website, why the agent is allowed to turn people away, and why the security page lists what we have not done yet.
Product-led and security-led
You can start a trial without talking to anyone, and you can pass a vendor review without waiting for us to write you a document. Both were built before the first sales call, not after it.
We publish the things you would otherwise have to ask for.
A vendor review should not be a negotiation over what you are allowed to know. All of this is public, permanently, whether or not you ever become a customer.
Every plan, every cap, in Australian dollars. No demo required to find out what it costs.
What is being built next, open to your vote, with the things we have declined still visible.
Every third party that touches your data, named, with what each one receives and why.
Encryption, tenant isolation, data residency, and our completed SOC 2 Type I audit.
Live availability and full incident history, published by an independent monitor we do not control.
The whole Help Centre, open, with no login and no gate in front of it.
What is true no matter what happens to us.
Choosing a supplier is a fair thing to think hard about. So here is the part most vendors leave you to work out for yourself.
Your data leaves when you do
Conversations, leads and transcripts export on request. Nothing is held hostage to a renewal conversation.
There is no contract to escape
Aijent is month to month. Cancelling is a button, not an email to an account manager and a 90-day notice period.
Deletion is a commitment, not a courtesy
Ask for a copy, a correction or an erasure and we answer within 30 days. That is written into the privacy policy, not into a sales deck.
Your conversations never train a model
Not ours, and not our AI provider's. Your customers' words are yours, and the security page says so in the same words a reviewer will use.
Joe Raphael
Founder
Joe Raphael is the founder of Aijency, the Sydney company behind Aijent, an independent AI sales agent. Over 25 years in sales, he has led the Asia-Pacific and international expansion of US start-ups including BlueJeans, NationBuilder and Revenue.io, where he scaled international revenue from zero to US$5.1M ARR.
Connect on LinkedInArch Aijency, a registered business name of Jambiance Pty Ltd.
ABN 27 129 394 163.
Sydney, New South Wales, Australia.
Privately held and 100% bootstrapped. No venture capital, no outside investors, and no obligation to anybody but the people paying for the product.
Founder-led, and the founder answers this address.
info@aijency.ai
Every other way to reach us