Fin hands your visitor a scheduler.
Aijent makes the meeting.
Fin is a genuinely strong AI agent and the best support product in this comparison. Fin for Sales is a real inbound sales SKU. The differences that matter are what happens at the booking, and what happens to your bill.
The fact: Salesforce signed to acquire Intercom and Fin in June 2026. The deal has not yet closed.
Fin for Sales books through an embedded Calendly or Chili Piper widget. That is a separate product with its own subscription, and the video link is made by the scheduler rather than by Fin. Aijent creates a new Zoom, Teams or Google Meet for that booking inside the conversation, with nothing else to buy.
Then there is the bill. Fin charges per outcome, and a qualified lead costs roughly ten times a disqualification. The better it works, the more you pay. Aijent includes conversations in your tier up to its cap, so a good month costs the same as a quiet one.
Qualification is also their AI's judgement rather than your rule. With Aijent you set the thresholds, a fixed rule decides, and the same visitor always gets the same answer. You are never charged for a decline.
Fin is priced so that success costs you more.
Aijent is priced so that it does not.
Side by side for inbound sales
Aijent against Intercom Fin, including the row where they beat us
- Aijent: aijency.ai/pricing - $199/mo flat, 200 conversations included, no setup fee, no contract, and a 14-day trial with no credit card. Capabilities audited against the live production platform.
- Intercom Fin pricing: One monthly seat at about $59, plus about $15 per qualified lead and $1.49 per other outcome, plus a separate scheduler at about $36. Reverse-engineered to the same 200 conversations Aijent includes, that is $390 to $800 a month, rising the more leads qualify. No setup or platform fees, and no contract required.
- Intercom Fin sources: intercom.com/pricing and fin.ai/pricing, both re-read on 5 August 2026. A 50-outcome monthly minimum applies only when running Fin on a third-party helpdesk, not on Intercom itself.
- All figures in Australian dollars, converted from USD at approximately US$1 = A$1.50, and shown as the cost to stand the product up from scratch rather than the cost of an existing instance.
Try it on your own site first.
14 days, no credit card, no contract. One script tag and your agent is live, qualifying visitors and creating real meetings, before you have finished reading the rest of this comparison.
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