Your website
finally answers back.
Relay answers from your knowledge, not the open internet. When a real person is needed it captures the enquiry and tells you. No CRM to buy, no pipeline to configure, nothing to learn.
14 days free. No credit card. From $49 a month.
Answer, capture, hand over
That is the whole job, and Relay does all three.
It answers
A visitor asks something at 11pm. Relay answers from what you have taught it, in your brand's voice and in the language the visitor writes in, without inventing anything it does not know.
It escalates
When a real person is needed, Relay takes their name, phone and email, and alerts you by email or Slack with a written summary and the full conversation attached. With Live Human Handover, when a visitor asks for a person, someone from your team can join the chat there and then.
You pick it up
Every conversation lands in one shared inbox marked Awaiting, so nothing sits unanswered because it went to somebody's personal email.
One inbox. Not a CRM.
A CRM is a system you have to run. This is a list of people waiting to hear back from you, and a way to mark when you have done it.
- AwaitingNobody has picked this up yet
- Follow-upSomeone is on it and will come back
- DoneDealt with, and you can see who by
Nothing sits unanswered
Three states, which is all a small team needs. Everyone sees the same list, so nothing waits quietly in one person's inbox.
Notes your team can see
Add a note to any conversation. It is stamped with who wrote it and when, so the next person picks up where you left off.
3 logins, or 5 on Relay Growth
Everyone gets their own login. Actions are attributed by name, so you know who called the customer back.
Not the whole internet.
Just your expertise.
Relay answers only from the knowledge you give it: your website, your documents, your product range. If the answer is not in there, it says so and brings in a person rather than guessing. You decide what it knows, and you can see and remove any of it.
It reads your whole product range
Point Relay at your Shopify or WooCommerce store and it loads your actual catalogue, not just whatever your pages happen to say. So when someone asks whether you have it in a larger size, the answer comes from your product data.
- Reads your Shopify store directly from its product feed
- Reads WooCommerce through its store API
- Falls back to reading product pages where no feed exists
- Answers on price, options and availability, not guesses from page text
- Re-syncs when your range changes
Relay does not connect to a CRM, does not touch your calendar, and does not book meetings or create video calls. That is not a gap we are working on. It is the point.
If you need an agent that qualifies leads and books meetings straight into your calendar and CRM, that is our other product. Take a look at Aijent.
Two plans. No contract.
Cancel any time. Prices in AUD.
- Live Human Handover: your team joins when a visitor asks
- 25 documents plus 1,500 pages crawled a month
- 3 team seats
14 days free. No credit card.
- Everything in Relay Starter, plus:
- In-page placement as well as the launcher
- Launcher behaviour: pulse, teaser, auto-open timing
- CSV export
- 5 team seats
Card at signup.
- One website, one Aijent
- Shared inbox with notes and attribution
- Escalations by email and Slack
- Shopify and WooCommerce catalogue
- Page-level targeting
* $0.50 / conversation over your plan's allowance.
Built for businesses that
can’t afford wrong answers.
Relay is live on your site in minutes and it does not sleep. Try Relay Starter free for 14 days without giving us a card.
Start your free trial